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Shipping Policy

The items you ordered will reach you by one of the methods

You choose

Home delivery - 40 NIS
Arrival up to 5 business days to the requested address

shipping will be done by the courier company HFD

Delivery by registered mail - 20 NIS

Arrival at the post office closest to your home up to 14 business days

*For orders over NIS 300, shipping will be free*

*There may be delays in shipping times that do not depend on us*

Any other country

Express delivery - 120 NIS

Arrival at the requested address within 4-10 business days

Standard delivery - 40 NIS

Arrival at the requested address within 10-40 business days

Exchanges and Returns

The return of an item in exchange for store credit will be processed within 7 business days from the moment the shipment is received. The item should be returned in its original packaging, including the original label, provided that it has not been used and is free from any damage, stains, or other defects. A full refund will be issued within 14 business days from the moment the product is received, with a 5% deduction from the item's value. The refund will be transferred to the credit card used for the purchase on the website.

Exchange of an item will only be allowed for the same item, in a different color, texture, or size. If you wish to exchange it for a different item, you will receive a coupon code of the item's value for use on the website. Shipping costs are non-refundable, and the customer is responsible for the return shipping fees.

If the order was made with a Direct card or any other card that does not allow monetary refunds, a coupon code will be provided for the same value as the order for use on the website.

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